How to provide excellent customer service – part 2

How to give excellent customer service – part 2 How to give excellent customer service – part 2. As mentioned in an earlier post https://applerosebusinessservices.co.uk/business-services/how-to-provide-excellent-customer-service/ I will be looking at the first two of seven key areas of a report on customer service, I came across from last year. In that earlier post I wrote… Continue reading How to provide excellent customer service – part 2

Customer Service is King

Customer service is king.
It’s a competitive world today. No longer is the high street the king of the sales.
That mantle belongs to online -it is easy to research, shop around and make well informed buying decisions.

Why customer complaints are good for your business

Why customer complaints are good for your Business Why customer complaints are good for your Business. I realise that so far all my posts regards customer service have been about offering excellent customer services. https://applerosebusinessservices.co.uk/business-services/customer-service-make-company-great/ 1 However, I found an interesting article on “Why customer complaints are good for your business” that I’d like to… Continue reading Why customer complaints are good for your business